Ridership – The Hop
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2018 2019 2020 2021
January 48,354 (1,560/day) 50,444 (1,627/day) 15,057 (486/day)
February 45,000 (1,607/day)* 48,028 (1,656/day)# 13,344 (477/day)
March 50,000 (1,613/day)* 27,447 (885/day) 18,321 (591/day)
April 55,657 (1,855/day) 7,285 (243/day) 17,070 (610/day)+
May 62,937 (2,030/day) 9,762 (315/day) 20,806 (671/day)
June 71,367 (2,379/day) 14,947 (498/day)
July 103,625 (3,343/day) 17,110 (552/day)
August 80,113 (2,584 per day) 19,310 (623/day)
September 66,986 (2,233 per day) 18,796 (627/day)
October 62,010 (2,000/day) 18,479 (596/day)
November 80,361 (2,459/day^) 52,998 (1,767/day) 14,339 (478/day)
December 76,131 (2,456/day) 61,274 (1,977/day) 15,356 (495/day)

ℷ Due to a transmitter issue, Vehicle 1 was not communicating with the wayside server from late December 2020 through April 2021. As a result, previous 2021 ridership reports did not reflect ridership on Vehicle 1. The transmitter has since been repaired and ridership figures have been updated to include the data from Vehicle 1.
+ Service was suspended April 12-13, 2021 to accommodate a water main repair. The daily ridership figure reflects 28 days of service during the month.
# Monthly ridership for February, 2020 is prorated based on data from Feb. 1-14 due to a wayside server malfunction.
* Ridership data for February and March, 2019, is estimated due to a malfunction of the APC system.
^ Daily ridership for November, 2018 does not include the 16,413 passengers during the grand opening weekend.

The Hop streetcars are equipped with Automatic Passenger Counter (APC) equipment to record actual boarding data. Each door on the vehicle is equipped with three sensors that emit a beam of infrared light. Each time the beam is broken the APC system records it as a passenger. The three sensors are spaced so that the order in which the beams are broken determines if a passenger is boarding or exiting - only the boarding totals are included in the final ridership counts. APC systems are becoming standard equipment in the transit industry.

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