Ridership

	2018	2019	2020	2021 ⁵	2022	2023	2024
January		48,354 (1,560/day)	50,444 (1,627/day)	15,057 (486/day)	17,055 (550/day)	32,481 (1,048/day)	32,116 (1,036/day)
February		45,000 (1,607/day)²	48,028 (1,656/day)³	13,344 (477/day)	18,454 (659/day)	31,188 (1,114/day)	37,602 (1,297/day)
March		50,000 (1,613/day)²	27,447 (885/day)	18,321 (591/day)	25,843 (834/day)	36,307 (1,171/day)	40,162 (1,296/day)
April		55,657 (1,855/day)	7,285 (243/day)	17,070 (610/day)⁴	23,972 (799/day)	37,738 (1,258/day)
May		62,937 (2,030/day)	9,762 (315/day)	20,806 (671/day)	25,537 (824/day)	41,627 (1,343/day)
June		71,367 (2,379/day)	14,947 (498/day)	24,691 (823/day)⁶	30,910 (1,030/day)	50,293 (1,676/day)
July		103,625 (3,343/day)	17,110 (552/day)	28,576 (922/day)	48,433 (1,562/day)	65,749 (2,121/day)
August		80,113 (2,584/day)	19,310 (623/day)	33,145 (1,069/day)	40,319 (1,301/day)	47,552 (1,534/day)
September		66,986 (2,233/day)	18,796 (627/day)	37,606 (1,254/day)	38,607 (1,287/day)	31,246 (1,359/day)⁷
October		62,010 (2,000/day)	18,479 (596/day)	33,313 (1,075/day)	36,590 (1,180/day)	41,176 (1,328/day)⁸
November	80,361 (2,459/day)¹	52,998 (1,767/day)	14,339 (478/day)	30,408 (1,014/day)	33,039 (1,101/day)	39,232 (1,308/day)
December	76,131 (2,456/day)	61,274 (1,977/day)	15,356 (495/day)	28,833 (930/day)	33,348 (1,076/day)	39,856 (1,286/day)

The Hop streetcars are equipped with Automatic Passenger Counter (APC) equipment to record actual boarding data. Each door on the vehicle is equipped with three sensors that emit a beam of infrared light. Each time the beam is broken the APC system records it as a passenger. The three sensors are spaced so that the order in which the beams are broken determines if a passenger is boarding or exiting - only the boarding totals are included in the final ridership counts. APC systems are becoming standard equipment in the transit industry.

¹ Daily ridership for November, 2018 does not include the 16,413 passengers during the grand opening weekend.
² Ridership data for February and March, 2019, is estimated due to a malfunction of the APC system.
³ Monthly ridership for February, 2020 is prorated based on data from Feb. 1-14 due to a wayside server malfunction.
⁴ Service was suspended April 12-13, 2021 to accommodate a water main repair. The daily ridership figure reflects 28 days of service during the month.
⁵ Due to a transmitter issue, Vehicle 1 was not communicating with the wayside server from late December 2020 through April 2021. As a result, previous 2021 ridership reports did not reflect ridership on Vehicle 1. The transmitter has since been repaired and ridership figures have been updated to include the data from Vehicle 1.
⁶ Ridership in June 2021 is estimated due to a ransomware attack that affected the server that receives APC data. Actions have been taken to provide server backup mechanisms to avoid future data loss.
⁷ Service was suspended Sept. 1-7, 2023 to accommodate a water main repair. A bus serviced the route Sept. 5-7, 2023. The ridership figure for the month reflects streetcar passengers only, and the daily ridership figure reflects only the 23 days of service from Sept. 8-30, 2023.
⁸ Due to an APC malfunction, Vehicle 5 did not transmit data from Oct. 13-17, 2023, and Vehicle 1 did not transmit data on Oct. 27, 2023. Ridership figures on those dates are estimated based on the data obtained from the other in-service vehicles on the same day.