All rides on The Hop this holiday season are completely free thanks to Everstream. No tickets or vouchers of any kind are needed. Just hop on and hop off to connect with jobs, entertainment, dining and more!
Vehicles arrive every 15 minutes during peak times and every 20 minutes during off-peak hours and weekends. The complete schedule of operation can be found here.
The Hop has rolled out a new real-time solution designed to improve the rider experience for streetcar users. The TransLoc Rider service, developed by TransLoc – an industry leader in transit technology – offers a host of rider amenities including real-time positioning of all streetcars along the route, next vehicle arrival time estimates for each station, the ability to receive alerts when a vehicle is nearing a particular station and a platform for providing system alerts when service is impacted or delayed.
The free TransLoc Rider app is available for iOS devices on iTunes here, or for Android devices via Google Play here. Upon launching the app, users should select “M-Line: Burns Commons to Intermodal Station” as the selected route. Vehicle location information can also be accessed via the web on either desktop or mobile platforms at http://thehopmke.transloc.com/. Additionally, riders can access arrival information via SMS by texting HOPMKE [Station Code] to 41411 (station codes can be found by clicking on the map in the link above).
The passenger doors are extra wide and the floor of the streetcar is level with the curb at the stations, allowing easy access for wheeled vehicles such wheelchairs, scooters, personal shopping carts, bicycles, strollers and rolling luggage. Those with these types of wheeled vehicles are advised to use the center doors for boarding. There is no need for a ramp. On board, the streetcars have level floor areas with substantial standing areas that can be used by wheelchairs. Wheelchairs and other mobility devices don’t need to be secured on the streetcar, but please use the designated area and set your brake.
People using wheelchairs and other mobility devices should cross the tracks at a right angle as wheels can get caught in the tracks.
The vehicles feature audio announcements and visual aids such as Braille and designated seating for individuals with disabilities.
Service animals are permitted if they are specially trained to perform work or a task because of the owner’s disability. For the safety and comfort of other passengers, please leave all other animals and pets at home.